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Document Capture is the process of converting paper or physical documents into digital information that can be stored, searched, processed, and used in business systems.
Document capture is important because it transforms paper and unstructured information into digital, usable data that organisations can search, process, and act on. By capturing documents at the point they enter a business, companies reduce manual data entry, minimise errors, and significantly speed up workflows. It enables automation, improves compliance and security, supports remote and hybrid working, and ensures critical information is preserved and accessible. Ultimately, document capture is a key foundation of digital transformation, allowing organisations to operate more efficiently, make better decisions, and scale without being constrained by paper-based processes.
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